YES Intern: Operations Process Administrator

About

Description

The YES Intern: Operations Process Administrator role at TFG is a head-office-based opportunity in the Western Cape, designed for a forward-thinking graduate eager to contribute to operational excellence and risk management in retail. This internship focuses on supporting compliance, analysing audit data, updating store procedures, and enhancing internal service delivery. The successful candidate will work closely with field staff and divisional management to ensure legislative adherence and process improvement, while gaining exposure to key operational systems and stakeholder engagement within a dynamic retail environment.

Responsibilities

• Analyse data received from Group audit on legislative and store compliance
• Drive the risk KPI by extracting, reporting and distributing key risk issues in stores
• Educate field staff on risk mitigation to ensure compliance
• Support the process administrator in creating and updating store policies and procedures
• Extract and analyse weekly and monthly Yoobic Health Check missions
• Provide feedback to management on store late banking and banking variances
• Ensure that all OHASA letters are signed by store and field management
• Ensure that all risk trackers are updated including hanis, banking, store initiatives, first aid training, legislative decals or certificates and cash in transit
• Engage with internal stakeholders when providing guidance on store risk
• Compile general process documents on an adhoc basis
• Maintain high levels of internal service and continually seek ways to improve service levels
• Build and maintain relationships with Divisional field management

Qualifications

• Relevant diploma or degree in Accounting, Finance, Business or related qualification
• Strong data analysis skills with proficiency in MS Excel
• Computer literacy and well versed in using Microsoft Office tools such as Word and Excel
• Excellent organizational skills and attention to detail to ensure accuracy in reporting and learner management
• Effective communication skills both written and verbal to interact with learners, trainers and other stakeholders
• Excellent analytical skills with sound judgement and problem-solving skills
• High resilience and agility with the ability to work well under pressure
• Able to work independently and have good interpersonal skill

Application instructions:

• Click On The "Apply Now" Button.